12 ft. x 20 ft. Outdoor Cedar Wood Frame Patio Gazebo

How to Care and Clean Your Furniture

Now that you've invited Mondawe into your home, you'll want to enjoy the furniture for years to come. To ensure you do this, we encourage you to do so with proper care and cleaning. This helpful guide covers all types of furniture - from wood to metal - including fabric care.

How to clean fabric:

Most of mondawe dining table and chair sets come with cushions, please check the following for the cleaning of cushions:
1- Minor stains can be removed as above: Wash the outdoor cushion with a mild detergent and water solution and rinse thoroughly with water. Stand the cushion up and let it dry completely.
2- Mold and heavy stains can be removed with a good quality commercial outdoor furniture cleaner and protector.
3- For non-removable cushions, you can spray with furniture cleaner and wipe with a damp cloth.

Notice:
1- Do not dry clean or use a washing machine or dryer.
2- Do not use steam or water with a temperature over 100 degrees Fahrenheit when cleaning.
3- Keep the outdoor furniture cleaner out of contact with the cushions of the outdoor furniture as it will cause fading.
4- Do not use bleach on acrylic fabrics.
5- Do not use solvent based materials on vinyl weaves, blended weaves or super blended weaves as they will damage the yarn and will damage the yarn
6- Do not use chlorine-containing cleaning agents.

Wooden furniture

Whether you have all-wood furniture or furniture made from a mix of wood, faux wood, and wood veneers, you want to protect it from damage, maintain its perfect finish, and look great for years to come. Here are some tips to help you do just that.

How to care for wooden furniture:

1. Polish wood furniture weekly with a lint-free cloth.
2. Keep furniture away from heating and air conditioning sources to prevent moisture loss; and out of direct sunlight to prevent wood from fading or darkening.
3. Use felt backing on lights and other accessories to prevent scratches and scuffs, and rotate accessories so they don't stay in the same place all the time.
4. Use placemats under plates, hot pads under plates, and coasters under drinks.
5. Do not place newspapers or magazines on wood surfaces. Ink from these items may seep into the finish and damage the wood.
6. Do not use abrasives or harsh chemicals on wood furniture.
7. If you scratch your furniture: Touch-up crayons and markers are available at your local hardware and home improvement store, and come in a variety of color packs. These types of crayons and markers are made specifically for furniture and do a great job of patching up most imperfections.

How to spot clean wood furniture:

1. To remove food stains, wipe up spills immediately. Polish with a soft, clean cloth.
2. To remove clouding, wipe the surface with a cloth dampened with a solution of one tablespoon of vinegar and one quart of water. 3. Rub in the same direction as the grain until the surface is completely dry. Follow with a furniture oil or polish that does not cause wax buildup or contains silicones, such as Guardsman or Heritage.
4. To remove water rings, rub in the same direction on the grain with a mixture of equal parts white vinegar and cooking oil.
5. To remove candle wax or gum, place an ice cube on the wax or gum for a few seconds to allow it to cool and harden. Be sure to wipe off the water as the ice melts to prevent water spots. Use your fingers to remove as much of the wax or gum as possible, then gently scrape off the remainder with the blunt edge of a knife. Dab the spot with a cloth soaked in creamy wax. Repeat if necessary.

6. The natural color of teak furniture will be weathered to a soft silver gray, and it will take about 9 months for it to age naturally
In wet or humid climates, or after rain, the wood may naturally expand or contract, causing the grain to rise, which will stabilize after weathering
①-You can use a soft brush to brush lightly along the direction of the wood grain to remove surface dust
②- For stubborn dirt, wash wood with 4 parts laundry detergent or dish soap to 1 part mild solution

How to spot clean rattan or wicker furniture:

1- Rattan or wicker furniture is woven from durable and weatherproof extruded polyethylene resin. Light stains and grime can be removed with mild detergents and water solutions. Rinse with clean water and dry thoroughly.
2-Mold and heavy stains can be treated with a good quality commercial outdoor furniture cleaner and protector.

Metal furniture

Whether infusing a rustic element or giving a piece of furniture a modern, industrial feel, at Mondawe we incorporate metal into our furniture in a variety of ways. You'll find that most of the metal is powder-coated for a smooth, flat finish.

How to care for and clean metal furniture:

Metal Frame Care:

1- Wash the furniture with a mild detergent, rinse with water, and dry thoroughly
2- The metal frame can be coated with a fine, clear car wax for maximum protection from harmful UV rays
3- It is recommended to perform maintenance 2-3 times a year in low-pollution areas, and more frequently in high-pollution areas

When it comes to cleaning metal, less is more. Just periodically dust with a clean dry cloth.
Do not use harsh chemicals or abrasive cleaners on metal finishes as they can cause a lot of damage.
Note: Iron or steel frames can rust if exposed to excessive moisture, especially in salt water areas.

Marble, slate and natural stone furniture
Natural stones such as marble and slate bring an earthy, organic element to the space. They are universally loved for their one-of-a-kind qualities. There will be some variation in color from one piece to another, and even within a quarry slab. There will be pits and cracks on the surface of the stone, which appear as cracks. They were created by the enormous heat and pressure that formed the stones eons ago. These properties do not compromise function or durability; rather, they add to aesthetics. While marble, slate and natural stone are certainly very durable, they should never be considered indestructible.

How to Care for Marble and Slate

General Cleaning: Soak sponge or clean cloth in warm water, add a few drops of mild dishwashing liquid; wring out as much liquid as possible, wipe and dry surface immediately (use a second dry cloth). You can also opt for a marble cleaner for a deeper clean.
Use coasters under glasses, especially if they contain alcohol or citrus juice, and placemats under china, china, silverware, or other objects that can scratch stone surfaces.
Do not use vinegar, bleach, lemon, ammonia, all-purpose cleaners, or abrasive cleaners such as Comet.
Do not use acid-based cleaners, such as bathroom cleaners, grout cleaners, or tub and tile cleaners.
Do not use alkaline cleaners that are not specially formulated for natural stone.
Do not leave pools on the marble surface as this will eventually leave a stain.
Professional refinishing is recommended to remove etch marks and restore the stone's natural finish.
If you choose to seal your marble, use a quality product and follow the manufacturer's directions for use. (Stone sealant can be purchased at almost any home improvement center.)

How to find clean marble and stone

1- Tabletops that are soiled with products such as wine, soda, coffee or other colorants of organic origin can be cleaned with a mild detergent and rinsed with water
2- When not in use, it can be covered with a suitable outdoor furniture cover to achieve a protective effect
3- In extremely cold climates, it is recommended that the countertop be placed in a dry indoor area

Proper cleaning and maintenance will prolong the life of your outdoor furniture, keeping your outdoor space looking like new. With regular cleaning, preservation of wooden furniture, cleaning of plastic furniture, care, storage and covering of metal furniture, and regular inspections, you can ensure that your outdoor furniture always looks beautiful and durable. Let's enjoy the outdoors together and let furniture bring us more joy.

The Mondawe guarantee is simple: provide customers with satisfaction with of our Mondawe branded items and services. If you are not happy with our service or product or in need of help, drop us an email to service@mondawe.com.

We offer a 30-day return guarantee:

Mondawe has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Mondawe to life. If you receive any item not meeting expectation in 30 days from the date of delivery, please contact our service support team. Please refer to our Return and Refund Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly. We want you to be our lifelong customer.

We guarantee you a quick response:

Our support team pledges that we answer your inquiries up to 48 hours and will help and guide for many years to come.

We guarantee your privacy will be respected:

We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.

Mondawe Care

Mondawe.com warranties this product to be free from defects in material or workmanship for a period of One (1) year following the date of purchase, provided that the product is used in a home environment. This limited warranty does not cover failures due to abuse, accidental damage or when repairs have been made or attempted by anyone other than Mondawe.

Mondawe Care warranty is not transferable and cannot be extended to other merchandise. Warranty is only supported for orders that were placed throughout mondawe.com. The warranty is only valid when the product is used for its intended purpose and under normal use. Defects or damages caused by negligence, misuse, intentional or in accident, modification, or commercial purposes will not be covered by the warranty.

Mondawe Extended Warranty Policy

Once you purchase the Mondawe warranty and successfully pay for it, the warranty will take effect. This Plan can not be transferred to a subsequent owner of the product and only valid for the product (refers to the item which you purchased and is covered by this Plan).

You must keep the sales receipt or order confirmation email for the product from Mondawe; it is an integral part of this Plan and you may be required to reference it to obtain service.

In the event you cancel this Plan within thirty (30) days of receipt of this Plan, you will receive a full refund of any payments made by you under this Plan. Otherwise, you want to cancel this Plan after thirty (30) days of receipt of this Plan, we will not issue the refund to you.

The total liability under this Plan for any single product is: (a) replacement of the product with a replacement product; (b) reimbursement of the purchase price you paid for the product. In the event that we have met any of the above conditions (a) or (b) of the total liability we will have fulfilled all obligations owed under this Plan and this Plan will terminate.

Mondawe is not responsible for the following situations:

• Breakdown resulting from Acts of God
• Problems due to improper installation
• Products with safety feature(s) removed, bypassed disabled or altered
• Damages caused by third-party actions, fire, collision, vandalism or theft
• Breakdown caused by accidental damage, spilled liquids, insect infestation, introduction of foreign objects, misuse, abuse, or intentional physical damage
• Breakdown resulting from war, invasion or act of foreign enemy, hostilities, civil war, rebellion, riot, strike, labor disturbance, lockout or civil commotion Seized or damaged parts resulting from failure to maintain proper levels of lubricants or coolants, from use of contaminated or improper lubricants, from use of stale, contaminated or improper fuel, or from freezing or overheating

ON Mondawe® FAUCETS/TUB/SHOWER VALVE SYSTEMS

The warranty extends only to the original purchaser/consumer.

Faucet

MONDAWE  warrants all structure and finish of all kitchen faucets, lavatory faucets, bathtub faucets, free standing faucets purchased from authorized sellers are warranted to the original purchaser/consumer to be free from defects in material and workmanship for as long as the original purchaser/consumer owns the home in which it was first installed. 

If the faucet is used in public space, for commercial, industrial, or institutional purposes, or is installed outside of the Americas, MONDAWE warrants the faucet to be free from defects in material and workmanship for five (5) years from the date of purchase.

When used in a leased or rented residential single or multi-family unit, including duplexes, townhouses, condominiums, and apartments, MONDAWE warrants the faucet to be free from defects in material and workmanship for a period of ten (10) years to the original consumer who owns the property but does not live there. Excluded are installations in public, industrial, or for any business purpose, such as hospitality or healthcare, which would be considered commercial use, referenced above.

MONDAWE  warrants any sprayhead assembly (the engine, aerators, structure, restrictors, backflow preventors, sprayer hoses, braided supply line hoses which encompass nylon, silicon stainless steel) to be free from defects in material and workmanship under normal usage one (1) year from the original date of purchase.

MONDAWE  warrants any cartridge to be free from defects in material and workmanship under normal usage five (5) years from the original date of purchase.

Electronic parts (not including batteries), if any, of MONDAWE  faucets purchased from mondawe.com or authorized MONDAWE sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for three (3) years from the date of original purchase or, for commercial purchasers, for one (1) year from the date of original purchase. No warranty is provided on batteries.

Tub/Shower valves systems

MONDAWE  warrants all structure and finish of all tub/shower systems; shower systems purchased from authorized sellers are warranted to the original purchaser/consumer to be free from defects in material and workmanship for as long as the original purchaser/consumer owns the home in which it was first installed.

If the tub/shower valve is used in public space, for commercial, industrial, or institutional purposes, or is installed outside of the Americas, MONDAWE warrants the valve to be free from defects in material and workmanship for five (5) years from the date of purchase.

When used in a leased or rented residential single or multi-family unit, including duplexes, townhouses, condominiums, and apartments,MONDAWE warrants the tub/shower valve to be free from defects in material and workmanship for a period of ten (10) years to the original consumer who owns the property but does not live there. Excluded are installations in public, industrial, or for any business purpose, such as hospitality or healthcare, which would be considered commercial use, referenced above.

MONDAWE  warrants any sprayhead assembly (the showerhead, body jet, handheld shower, tub spout, engine, aerators, structure, restrictors, backflow preventors, sprayer hoses, braided supply line hoses which encompass nylon, silicon stainless steel) to be free from defects in material and workmanship under normal usage one (1) year from the original date of purchase.

MONDAWE  warrants any cartridge to be free from defects in material and workmanship under normal usage five (5) years from the original date of purchase.

Electronic parts (not including batteries), if any, of ,MONDAWE tub/shower valves purchased from mondawe.com or authorized MONDAWE sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for three (3) years from the date of original purchase or for commercial purchasers for one (1) year from the date of original purchase. No warranty is provided on batteries.

Care

Certain cleaning products may cause damage to a product’s finish, and any use of the following product will VOID this warranty.

• Abrasive pads, steel wool or wire brushes
• Abrasive cleaners such as powders, bleach, alcohol, chlorine, or ammonia

Any product reported to an authorized seller or MONDAWE as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of MONDAWE.

Not Covered

The warranty does not cover any products that were discontinued at time of purchase, display products, products purchased at any unauthorized dealer or discount outlet, and or sold on clearance.

This warranty does not cover any free gifts included with a purchase.

This warranty does not apply due to incorrect operation, breakages, or damages caused by fault of improper installation, carelessness, abuse, misuse, misapplication, improper maintenance, or alteration of the product, as well as damage caused by hard water, chemical, or natural corrosion, accident, fire, flood, any act of God, or any other casualty.

If you have any questions or concerns regarding our warranty, please contact us as provided above or view our FAQS at www.Mondawe.com.

At Mondawe, we want you to be completely satisfied with your purchase. Our Return and Refund Policy is designed to be clear and straightforward.

1. 30-Day Return Policy

You have 30 days from the delivery date to return eligible items. Please note that items requiring assembly cannot be returned unless they have quality issues. We only sell brand-new products; we do not offer second-hand items.

2. Conditions for Returns and Refunds

• General Return: You can return items within 30 days if you're unsatisfied. The items must be in brand-new condition, unused, unassembled, with no missing parts, and in their original packaging. Return or exchange costs apply if there are no quality issues.
• Defective Return: If your item has defects, is faulty, incorrect, missing parts, or damaged, it qualifies for a defective return.

Please check items within 48 hours of receipt and report issues promptly. We offer refunds, exchanges, or replacements within 30 days. After 30 days, we cannot accept refund requests.

3. How to Initiate a Return

Email us at service@mondawe.com with your order number, clear pictures or videos of the product and packaging. We usually respond within 1-3 business days.

• Proof of purchase is required.
• Items must be in original condition for a refund.
• Clearance items are not eligible for return.

Once approved, we'll provide a return label and address. FedEx is our preferred shipper. Refunds will be processed within 3 business days after receiving the returned goods and will be credited to the original payment source.

4. Return Shipping Costs

Mondawe Inc. covers return shipping costs for:

• Product quality issues within the 30-day return period.
• Defective products not repairable with replacement parts.
• Shipping errors (wrong item, wrong address, duplicate order).

Note: Items must be in their original packaging for a full refund.

Customers are responsible for return shipping costs in cases such as:

• Ordering the wrong item or quantity.
• Providing an incorrect shipping address.
• Returns without a specific reason or due to buyer's remorse.
• Misinterpretation of product description.
• Order cancellation after shipment, even if the item hasn't been received.
• Customer-induced product damage or loss.

5. Cancellation Terms

You can cancel your order for a full refund before it ships. Once the parcel is shipped, it will be processed as a return.

6. Refund Timeline

• PayPal refunds arrive immediately or may take up to 24 hours to process.
• Credit card refunds take 7-14 business days, depending on your credit card company and intermediaries. If you haven't received your refund after 14 business days, please contact your credit card issuer or us.

7. Have Questions?

If you have any questions about Returns and Refunds, please email us at service@mondawe.com, including your order number. We're here to assist you promptly because your satisfaction is our priority!